90-Day Perfect Fit Guarantee

A comfortable fit matters. If your tank is the wrong fit, request one complimentary replacement size within 90 days after delivery.

Requesting another size

Email service@gildedpetalco.com with your order number and preferred size. You may keep the original tank. This benefit is available once per order.

Problems on arrival

Check your delivery and tell us promptly if an item is damaged, defective or different from your order.

Eligibility

Clearance or sale merchandise, gift cards, and damage caused by misuse or unsuitable care are excluded. Contact our team if eligibility is unclear.

Refund requests

Fit issues normally receive a replacement rather than a refund. Other approved refunds go back to the original payment method, usually within 10 business days after approval and any required inspection. Contact us if 15 business days pass without receipt. See our refund policy.