Effective Date: September 22, 2026
Last Updated Date: September 22, 2026
What materials are your jewelry pieces made from?
Our jewelry is designed with carefully selected materials to provide a beautiful appearance, comfortable wear, and lasting enjoyment. Product material details may vary depending on the specific collection and are listed on each product page.
How should I care for my jewelry?
To help maintain the beauty of your jewelry, we recommend avoiding direct contact with perfumes, lotions, chemicals, and excessive moisture. Store your jewelry in a dry place when not in use and gently clean it with a soft cloth.
How long will it take to receive my order?
Orders are processed after payment confirmation. Shipping times vary depending on the selected shipping method and destination.
Please refer to our Shipping Policy for complete details.
Do you offer free shipping?
Yes. We offer:
Free Standard Shipping on orders $49.00 and above.
For orders below $49.00, Standard Shipping is available for $5.99.
Expedited Shipping is available for $8.99.
Can I change or cancel my order?
We begin processing orders as quickly as possible. If you need to make changes or cancel your order, please contact us as soon as possible after purchase. We will do our best to assist, but changes cannot always be guaranteed once processing has started.
How can I contact customer support?
You can contact us at:
Customer Service Hours:
Monday–Friday 9:00 AM–6:00 PM PDT