Effective Date: September 22, 2026
Last Updated Date: September 22, 2026
We are always happy to assist you with any questions regarding your order, products, shipping, returns, or general inquiries.
If you need assistance, please contact our customer support team:
Email:
service@gildedpetalco.com
Customer Service Hours:
Monday–Friday 9:00 AM–6:00 PM PDT
We aim to respond to all customer inquiries within 1–2 business days. Response times may vary during holidays, promotional periods, or periods of high order volume.
When contacting us regarding an order, please include your order number and the email address used during checkout so we can assist you more efficiently.
Our team is committed to providing helpful support and ensuring every customer has a smooth and enjoyable shopping experience with Gildedpetalco.